Bitkub Website Temporarily Unavailable on 05/03/2024

Modified on Tue, 05 Mar 2024 at 10:39 PM

Please be informed that the Bitkub website is temporarily unavailable on 5 March 2024 and the following services may be affected. We are trying our best to fix the issues as soon as possible. However, you can access our Bitkub application as usual.


Affected services

  • Password change
  • Account verification
  • Withdrawal confirmation
  • Access to the chart on the Market page on the website
  • Other services on the website


The company would like to assure you that this incident does not affect your assets in any way. Your assets are safe and kept securely per the digital asset policies, and the storage of our customers complies with all related laws and regulations.


Our team is closely monitoring the operations. You can still use other services and contact Bitkub Support via the Call Center at +662-032-9555 or email at https://support.bitkub.com/en/support/tickets/new as usual.


We sincerely apologize for the inconvenience and thank you for your understanding.

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