Deposit and Withdrawal of BCH, DOGE, DOT, NEAR, XLM, and ZIL Back in Service on 07/12/2023 from 07:30 PM onwards and Wallet Address Change for BCH, DOGE, NEAR, XLM, and ZIL

Modified on Thu, 07 Dec 2023 at 07:34 PM

According to the temporary suspension of the deposit and withdrawal of BCH, DOGE, DOT, NEAR, XLM, and ZIL for scheduled wallet system improvement as per the Company’s regular system development plan on 7 December 2023, we are pleased to inform you that the process is now completed. The related information and schedule are as follows.


1. For DOT, users do not need to create a new wallet address (can continue using the current wallets).

2. For BCH, DOGE, NEAR, XLM, and ZIL, please create a new wallet address for each token. Please see the details below.

  • This system improvement came with a change of wallet addresses for BCH, DOGE, NEAR, XLM, and ZIL. All addresses of the aforementioned tokens that were created before the system improvement began on 7 December 2023 at 01:00 PM (GMT+7) can no longer be used for depositing the said tokens.

  • To prevent asset loss and for continuity of deposits, please go to the deposit page of BCH, DOGE, NEAR, XLM, and ZIL to create and use a new wallet address only for your future deposits, starting from the date and time stated below.

 

Click here to learn more about how to create a new wallet address

 

Schedule

Issue      Deposit and Withdrawal of BCH, DOGE, DOT, NEAR, XLM, and ZIL Back in Service

Date       7 December 2023

From      07:30 PM (GMT+7) onwards

 

Attention:

  • This system improvement and the wallet change do not affect your assets in any way.

  • Using an old, inactive address for deposits may result in a loss of transactions.

  • Please make sure to use only supported networks for your future deposits.

  • All wallet addresses of BCH, DOGE, NEAR, XLM, and ZIL (created before 7 December 2023 at 01:00 PM) can no longer be used for depositing the aforementioned tokens starting on 7 December 2023 at 07:30 PM (GMT+7).


Thank you for your trust in Bitkub Exchange and continued support.

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