Deactivation of SIX on Stellar Network on 12/12/2023 from 01:00 PM (GMT+7) onwards (To Support SIX on Ethereum Network (ERC-20) only)

Modified on Mon, 13 Nov, 2023 at 6:00 PM

Referring to our prior announcement (reference) regarding supporting the Ethereum Network (ERC-20) for transactions of the SIX (SIX) token in order to align with the new operational guidelines of the SIX Network that SIX token on the Stellar Network will no longer be supported (referred SIX’s announcement), to prevent possible risks, Bitkub Exchange (“Company”) would like to inform our customers and investors of the important details below.

1. Customers who only trade or have SIX tokens stored in their Bitkub wallets without making any SIX deposit or withdrawal

  • No action is required, and customers can continue trading SIX tokens as usual.

2. The deposit and withdrawal of SIX on the Stellar Network will be supported on our platform until 12 December 2023 at 01:00 PM (GMT+7).

3. Customers who engage in SIX deposits and withdrawals

  • Please avoid making SIX deposits and withdrawals on the Stellar Network on 12 December 2023 at 01:00 PM (GMT+7).

  • After the mentioned date and time, please deposit and withdraw SIX tokens via the Ethereum (ERC-20) Network only. If you carry out a SIX transaction on an unsupported network, there is a possibility of asset loss or the assets may not be credited to the recipient's wallet. In this case, please contact Bitkub Support for further assistance or to request asset recovery. Please note that fees may be applicable for asset recovery, and the requesting customers are solely responsible for such fees.

  • To avoid any potential issues, please follow the guidance provided in this announcement.


Issue            Deactivation of SIX on the Stellar Network

Date             12 December 2023

From             01:00 PM (GMT+7)

Kindly note that the schedule stated in this announcement is subject to change depending on the operation plans and supported services of the main SIX service provider. Please follow their main communication channels for further updates and follow us for our official announcements closely.


  • Please be cautious when transferring tokens between networks and making transactions as the confirmed transactions cannot be canceled or recovered.

  • Customers acknowledge and accept the risks that may arise as well as the responsibility in the event of asset loss due to erroneous transactions including transferring through unsupported networks.

    • However, customers can request the Company to assist with asset recovery.

    • To prevent risks and expenses that may occur, please avoid depositing and withdrawing SIX tokens on 12 December 2023 at around 01:00 PM (GMT+7).

  • Investments in digital assets contain high risks. Please be advised to research properly and thoroughly, and make a careful decision before taking any action, especially during the volatility of the digital asset market. Please note that the Company is not responsible for any loss or damage, or profit and loss from investing in digital assets related to this announcement and/or from the use of the information contained in this notice.

  • The Company reserves the right in its sole discretion to amend or change these announcement details, and we will further notify you if there is any change.

Thank you for your continued support and trust in the Company.

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