Deposit - Withdrawal Suspension (Temporary) of LUNA, XRP, SCRT, BAND, ATOM, FLOW, SOLO, LUNA2, and FLR on 06/10/2023 from 10:00 AM (GMT+7) onwards for Scheduled System Improvement

Modified on Thu, 05 Oct 2023 at 07:00 PM

Bitkub Exchange will temporarily suspend the deposit - withdrawal of the following tokens according to our system enhancement plan in order to provide better services for customers.

During the processing period, you can still access all other services as usual, and the process does not affect your assets in any way. 

The Company would like to assure you that your assets are stored securely in accordance with the strict digital asset storage policy, and the storage of our customers complies with all related laws and regulations. 



Issue    Temporary suspension of deposit - withdrawal of LUNA, XRP, SCRT, BAND, ATOM, FLOW, SOLO*, LUNA2*, and FLR*

Date     6 October 2023

From    10:00 AM (GMT+7)
To         Until further notice

* Supporting only withdrawal


Attention: The Changes After The Completed System Improvement

  • After the system improvement is completed, you will be required to create and use only a new wallet address of LUNA, XRP, SCRT, BAND, and ATOM for your future deposits of the aforementioned tokens to prevent asset loss and maintain the continuity of transactions.

  • Creating a new wallet address does not affect the asset balance or trading.

  • Using an old address (created before this maintenance) for depositing LUNA, XRP, SCRT, BAND, and ATOM after the maintenance may lead to asset loss. Please be vigilant for digital asset deposits. The Company reserves the right to consider recovering tokens that are lost from such cases individually.

We apologize if you face any inconvenience during this period and thank you for your trust in Bitkub Exchange.

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