LUNA Deposit and Withdrawal Suspension (Temporary) on 25/05/2023 from 01:00 PM (GMT+7) onwards for Scheduled System Improvement

Modified on Tue, 23 May 2023 at 06:00 PM

Bitkub Exchange will suspend the deposit and withdrawal of Terra Classic (LUNA) temporarily. Please see the details below.

The aforementioned suspension aims at improving the deposit and withdrawal systems of LUNA according to our system enhancement plan in order to provide better services for customers. In the meantime, you can still access all other services as usual. Please rest assured that the process does not affect your assets.

The Company would like to assure you that your assets are stored securely in accordance with the strict digital asset storage policy, and the storage of our customers complies with all related laws and regulations. 


Issue    Suspension of LUNA Deposit and Withdrawal (Temporary) for System Improvement
Date     25 May 2023
From    01:00 PM (GMT+7)
To         Until further notice

Attention: The Changes After The Completed System Improvement

  • After the system improvement is completed, you will be required to create and use only a new LUNA wallet address for your future LUNA deposits to prevent asset loss and maintain the continuity of transactions.

  • Creating a new wallet address does not affect the LUNA balance or trading.

  • Using an old  LUNA address (created before this maintenance) for depositing LUNA after the maintenance may lead to asset loss. Please be vigilant for LUNA deposits. The Company reserves the right to consider recovering tokens that are lost from such cases individually.

We apologize if you face any inconvenience during this period and thank you for your trust in Bitkub Exchange.

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