Policy for Walk-in Service

Modified on Wed, 22 Mar 2023 at 03:11 PM

In case you would like to request assistance for advice or support, such as how to use the Bitkub system, account registration, account verification, etc., we recommend that you contact our agents via the following channels, which are available 24/7 for a smooth and convenient experience.

To facilitate our customers further, you can also visit our team at Bitkub M Social, located on the 8th floor of Helix Building (A), The EmQuartier Shopping Complex, which operates daily from 11:00 AM to 08:00 PM, as well as our office at the FYI Center, building 2, 11th floor, on the business hours as specified below:

Business hours: Monday - Friday, from 10:00 AM - 06:00 PM

Thank you for your trust and for choosing Bitkub Exchange.

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