Access to Live Chat on Application on iOS Devices Back in Service on 17/02/2023 at 03:00 PM (GMT+7) onwards

Modified on Wed, 07 Feb 2024 at 05:35 PM

According to the temporary inaccessibility of the Live Chat system on the application on iOS devices due to the system update of the Customer Service Portal on 16 - 19 February 2023 of Bitkub Exchange, we are glad to inform you that the system resumes available on iOS devices. Please see the schedule below.


For a better user experience, please update your Bitkub application to version 3.17 before accessing the Live Chat system.


Schedule

Issue       Live Chat on Application on iOS Devices Back in Service

Date        17 February 2023

From       03:00 PM (GMT+7) 


Thank you for your kind understanding and patience.

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