Notice: System Update of Customer Support Portal on 16 - 19 February 2023

Modified on Wed, 07 Feb 2024 at 05:26 PM

Bitkub Exchange would like to inform you that the Company will perform a system update of the Customer Service portal on 16 - 19 February 2023 in order to improve the customer experience. The aforementioned system update, however, may result in a temporary inability to access the articles and FAQs on our website,, as well as a delay in the Live Chat and email services.

Our team is currently monitoring the process closely. During the update period, you can access other services and contact Bitkub Support via our Call Center at 02-032-9555 as usual.

We apologize for any inconvenience caused and thank you for your kind understanding.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article