Bitkub App: How to set up 2FA

Modified on Fri, 22 Dec 2023 at 10:34 AM

There are 2 methods to set up the 2FA (Two-factor Authentication or it can be called "2-step authentication") on your Bitkub application:

Method 1: Automatic method

Method 2: Manual method


Method 1: To set up the 2FA automatically (Automatic method)

1. Download and install the Google Authenticator application.

    Tap to download (iOS)
Remark: For Android users, you may see the Google Authenticator application in two different logos (the old logo and the updated logo).

2. Open your Bitkub application and log in to your account.

3. Tap on the “Setting” icon on the menu bar located at the bottom of the screen.

4. Select “2FA Setting”.

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5. Select "Set up automatically".


Remark: For iOS 15 users, there is only one option available in this step which is "Set 2FA App Manually". Please select this option to continue to the next step. Then there will be a pop-up message informing you how to download the Google Authenticator application. You can tap "SKIP" if you already have an application installed.

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6. Tap “Confirm”. Your 2-step authenticator will ask if you want to add the app, tap “Yes”.

Screenshot_20220511-134836.jpg 2FA07.png

7. Memorize the 6-digit code under the "Bitkub" section on the Google Authenticator application.



8. Open the Bitkub application > choose "Set up manually" > fill in the 6-digit code from Google Authenticator.

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9. Tap “Done” after the screen shows "Success" as a confirmation of enabling the 2FA.

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Method 2: To set up the 2FA manually

A. Install the Google Authenticator application on your device.

B. After completing the installation, select “Enter a setup key” (or “Enter Manually”) on the Google Authenticator application.

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C.  Fill in the email address that is linked to your Bitkub account.

D.  Fill in the key that you get from your Bitkub application.

E.  Tap “Add”.



F. Copy the 6-digit code from the Google Authenticator to fill in on your Bitkub application, and tap "Enable 2-Factor".

th5.png    manual1 en.png


G. Tap "Done" when you will see the "Success" pop-up. 

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Once you return to the Setting page, you will see the tag for "2FA Setting" says "Active", which means your 2FA is successfully activated.

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  • After the 2FA setup is complete, you are strongly advised not to uninstall the Google Authenticator application, otherwise, your 2FA will be lost and you must follow the steps from this link to remove 2FA.
  • After enabling the function successfully, you need to enter a 2FA code each time you log in or withdraw your assets.


Other related articles

- Learn how to set up your 2FA on the website, please tap here.
- If you are unable to get the 2FA code, please tap here.

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