Bitkub App: How to set up 2FA

There are 2 methods to set up the 2FA ("2-Factor Authentication" or it can be called "2-Step Authentication") on your Bitkub application:

Method 1: To set up the 2FA automatically (supports Android operating system only)

Method 2: To set up the 2FA manually (supports Android operating system only)

Method 1: To set up the 2FA automatically (Automatic method)

1.1 Download and install the Google Authenticator application.

Tap to download (iOS)

Tap to download (Android)

Remark: For Android users, you may see the Google Authenticator application in two different logos (the old logo and the updated logo).

1.2 Open your Bitkub application and log in to your account.

1.3 Tap on the “Setting” icon on the menu bar located at the bottom of the screen.

1.4 Select “2FA Setting”.

1.5 Select "Set up automatically".

1.6 Tap “Confirm”.

1.7 Save the setup key by tapping "OK".

1.8 The 6-digit code will appear (the number under "Bitkub").

1.9 Open the Bitkub application > fill in the 6-digit code from the Google Authenticator correctly > tap "Enable 2-Factor".

1.10 Tap “Done” after the screen shows "Success" as a confirmation of enabling the 2FA.

Method 2: To set up the 2FA manually

2.1 Download and install the Google Authenticator application.

Tap to download (iOS)

Tap to download (Android)

Remark: Android users may see the Google Authenticator application in two different logos (the old logo and the updated logo).

2.2 Open your Bitkub application and log in to your account.

2.3 Tap on the “Setting” icon on the menu bar located at the bottom of the screen.

2.4 Select “2FA Setting”.

2.5 Select "Set up manually".

Example of the step on an Android device

Remark: For iOS 15 users, there is only one option available in this step which is "Set 2FA App Manually" (as shown below).

2.6 Tap "Skip" to skip the Google Authenticator installation step if you successfully complete Step 2.1.

2.7 Copy the setup key from the Bitkub application.

2.8 Open the Google Authenticator application and select "Enter a setup key" (or "Enter manually").

2.9 Fill in the email address linked to your Bitkub account and the key you get from your Bitkub application. Then, tap “Add”.

2.10 Copy the 6-digit code from the Google Authenticator to fill in on your Bitkub application correctly and tap "Enable 2-factor".

2.11 Tap "OK" when you see the successful 2FA activation pop-up.

Once you return to the Setting page, you will see the tag for "2FA Setting" says "Active", which means your 2FA is successfully activated.

Remarks:

• After the 2FA setup is complete, you are strongly advised not to uninstall the Google Authenticator application, otherwise, your 2FA will be lost and you must follow the steps from this link to remove 2FA.
  
• After enabling the function successfully, you need to enter a 2FA code each time you log in or withdraw your assets.

Related articles

• To learn how to set up your 2FA on the website, please click here.
• If you are unable to get the 2FA code, please click here.
• Video - 2FA: How to install and setup 2FA for your Bitkub account
• Video - 2FA: How to install 2FA manually on your Bitkub application