Why does my verification fail?

Modified on Mon, 15 Jan 2024 at 11:59 AM

Do you ever wonder why your account verification fails even though you have tried many times?

Here is the list of the common reasons for unsuccessful verification.

  1.  Blurry photos
  2.  Lighting and reflection: using flash is not recommended when taking photos for verification. Please also check if all the information in the photos is clearly visible.
  3.  Missing photos or information
  4.  Invalid or expired documents
  5.  Submit the wrong types of documents 
  6.  Missing details of work location/occupation
  7.  Unclear details of occupation
  8.  Mismatch address
  9.  Incorrect selfies, such as the appearance of someone else in the photo, etc.
  10.  Incomplete selfies

For more information related to verification in Bitkub, please visit the following links.

Account Verification KYC Level 1

- Documents checklist for account verification

==============================
Follow Us
Website: https://www.bitkub.com
FB: https://www.facebook.com/bitkubofficial
Twitter: https://www.twitter.com/bitkubofficial
IG: https://www.instagram.com/bitkubofficial
Youtube: https://www.youtube.com/BitkubOfficial

 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article