2FA Google Auth is Invalid

Modified on Fri, 17 Feb 2023 at 01:23 AM

If you enter your six-digit 2FA code correctly within the 30-second time limit and still encounter a “2FA Google Auth is invalid” error, it could be that your 2FA application is not properly synchronized with your device's time zone settings or the network time.

** To fix this, enable network syncing under Date & Time settings on your device.


For Android

Go to System > General Management > Date & Time

Switch on "Automatic date and time"


For iOS

Go to Settings > General > Date & Time > switch on "Set Automatically"


** If the error persists, we recommend you delete your 2FA entry and create a new entry using the QR code or the manual key.

In case you have tried all the steps above but the 2FA is still locked, please submit a request together with photos for verification through this link so that our team can assist you further. (The instructions with examples can be found here.)

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article