How to set up 2FA on Bitkub website?

Modified on Wed, 27 Dec 2023 at 03:51 PM

Enabling 2FA (2-factor authentication) provides the 2nd step of security to your account before you log in, change your password, trade, and withdraw. This prevents unauthorized access from other people who have your login password.

 

In order to enable the 2FA on your Bitkub account, you will need to download a Google Authenticator app that provides a 6-digit one-time password that resets automatically every 30 seconds using the Time-based One-Time Password Algorithm (TOTP) and the HMAC-based One-Time Password Algorithm (HOTP).

 

How can I set it up?

1. Log in to your account on Bitkub.com and go to the homepage.

2. Click the 'Enable Now' button on 2-FACTOR AUTHENTICATION as shown in the picture.

4.PNG

 

3. When entering the security page, click the edit button (pencil icon) on the right side of the 2-FACTOR AUTHENTICATION section.

5.PNG

 

4. You will see a QR code that can be used with the Google Authenticator app.  If you are unable to scan the QR code, please enter the below key manually into the app.


*** You are strongly advised to back up or print the given QR code and store it in a safe place. In case you lose your phone, you can recover your account's access with it.


Remark: For Android users, you may see the Google Authenticator application in two different logos (the old logo and the updated logo).

 

 5. When you have successfully activated the function, the result of the webpage will be shown as in the picture.

Screen Shot 2565-05-07 at 11.47.15.png


Remark: You can enable 2FA for trade to let the system require your 2FA password every time you buy or sell cryptocurrencies by clicking on "2FA For Trade" to toggle on the function.

 

To enable your 2FA according to your mobile's operating system, please follow the steps below.


For Android users
1. Go to the Play Store on the Home screen of your Android phone

2. Search for "Google Authenticator" in the search bar

3. Click on the Search button

4. Select the "Google Authenticator" app and install

5. Use the app to scan the QR code on the website
6. Enter the 6-digit password from the app on the website, then click "Submit"
7. After enabling, enter the code on the website to log in, create a transaction, and withdraw.


For iOS users

1. Go to the App Store on the Home screen of your Android phone

2. Search for "Google Authenticator" in the search bar

3. Click on the Search button

4. Select the "Google Authenticator" app and install

5. Use the app to scan the QR code on the website
6. Enter the 6-digit password from the app on the website, then click "Submit"
7. After enabling, enter the code on the website to log in, create a transaction, and withdraw.


Remark: For iOS 15 users, there is only one option available in this step which is "Set 2FA App Manually". Please select this option to continue to the next step. Then there will be a pop-up message informing you how to download the Google Authenticator application. You can click "SKIP" if you already have an application installed.

 

*After the 2FA setup is complete, you are strongly advised not to uninstall the Google Authenticator application, otherwise, your 2FA will be lost and you must follow the steps from this link to remove 2FA.

 

Other related articles

- How to set up 2FA with your mobile app, please click here.
- If you are unable to get the 2FA code, please click here.


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