Please be alert of fake Bitkub accounts

Modified on Tue, 26 Mar 2024 at 04:28 PM

We would like to inform everyone that there is a Facebook account claiming to be Bitkub Online Co., Ltd. This account is attempting to deceive people by hacking and stealing assets from their Bitkub wallets. We would like to be clear that we are not affiliated in any way possible with this channel.

Our customers can follow Bitkub's Official accounts to receive news, updates, and events information from us through the following official channels:

Our one and only Bitkub Exchange official website is:

Contact numbers

We use the phone number 02-032-9555 only.

Official Facebook Pages

Official Instagram Account

Official Twitter Account

Official YouTube Channels

Official Telegram Account

Official Line

Connect with Bitkub LINE Connect @bitkubconnect or click here:

To receive educative and interesting information from Bitkub Academy, please connect @Bitkubacademy or click the link here:


Bitkub will contact you with [email protected] only.



We, Bitkub Online Co., Ltd. do not have any guidelines or policies to ask you to transfer or pay anything other than what is specified in our service agreement:


SMS from Bitkub

If you request an SMS-OTP, you will receive a message from our system which will indicate a warning and inform you that we DO NOT ask for your OTP details. Please be careful of giving such information to prevent risks from scammers. The message from our system (requested via mobile application and website), sent from "Bitkub" looks like an example here:

"The SMS-OTP is 123456 (ABCD). Bitkub staff will never ask you for this OTP."



Note: Whoever is behind this fraudulent activity deceiving our customers by creating/showing false statements and such action is found guilty will be punished with imprisonment not exceeding 3 years or a fine not exceeding 6,000 (six thousand) Baht or both.

Please be vigilant in providing your information as they will ask you to log in with your details via their phishing link. Please see the images for reference:

You can read more about Keeping Your Account Secure here.



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