According to the announcement on 24 July 2021 regarding BTC, BCH, XRP, LTC, and XLM withdrawal temporarily out of service due to an unexpected issue on the digital asset custody side (Bitgo), we are glad to inform you that the withdrawals of BTC, BCH, XRP, LTC, and XLM are back online.
Issue BTC, BCH, XRP, LTC, and XLM Withdrawals Back in Service
Date 24 July 2021
From 04:20 PM (GMT+7)
Thank you for your kind understanding and patience.