Why is my wallet address changed from what I copied?: Address Switcher

Modified on Sat, 04 Feb 2023 at 10:06 PM

Some traders may have experienced that once they copy a wallet address, especially for Bitcoin (BTC), and paste in the destination address, the copied address automatically changes.



How does it work?

If you are creating a transaction and find that the copied wallet address differs once you paste it in the destination address field, this means that your computer or device is infected with the Masad Stealer Malware or virus that can detect wallet addresses and change them to the hacker’s addresses. This virus cannot be detected by anti-virus programs.


How can I prevent it?

We recommend that our customers always check the details of every transaction especially for digital assets before submitting or confirming as transactions for digital assets are irreversible once entering the blockchain.

It is also advisable to do the following steps for prevention and enhancing the security of your account, device, and assets.

  • Change the address and password of the email used with your Bitkub account
  • Activate the 2FA and SMS OTP functions
  • Look for the files in your computer that you use to access your Bitkub account and other exchanges such as files with an Information.txt format in Location (Administrator/AppData.Roaming/amd64_usbhub3.inf.resources/ENU_302DE973F412439E9D41.7z/information.txt)


Reference: Cryptopay

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