Account Verification Processing Time Adjustment (Updated on 30 November 2021)

Modified on Wed, 07 Feb 2024 at 04:08 PM

Bitkub Exchange would like to inform our valued customers of the processing time adjustment for account verification starting from 30 November 2021 onwards as follows:

 

Process
Previous processing time
Current processing time
Account Verification Level 1
(For general customers)
Within 1-7 daysWithin 1 - 15 days after we receive complete and correct documents

Account Verification Level 1
(For customers with additional conditions)

Within 30 daysWithin 60 days after we receive complete and correct documents
Account Verification Level 2Within 30 daysWithin 30 days after we receive complete and correct documents
Periodic Review (KYC Update)
(For general customers)
-
Within 1 - 15 days after we receive complete and correct documents
Periodic Review (KYC Update)
(For customers with additional conditions)
-
Within 60 days after we receive complete and correct documents


For more information about account verification processing time, please click the links below:

 

Thank you for your continued support.

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